FEATURES

Real sales and operational functions, clearly grouped.

Explore AI, channels, orders, products, stock and reporting in detail.

01

AI and customer communication

Understands the request, uses catalogue data and runs the conversation while your team stays in control.

  • Search and recommend products
  • Answer with price and stock
  • Create orders after customer approval
  • Human handover
  • Unified inbox
02

Orders and sales

Follow an order from creation to completion with its commercial context.

  • Statuses and timeline
  • Delivery, carrier and tracking
  • Cancellation and reopening
  • Sales and stock movement
03

Products and stock

Keep product data current for conversations and operations.

  • SKU, barcode, brand and category
  • Price, images, video and documents
  • Stock in/out/adjustment
  • Low and out-of-stock products
04

Customer management

Customer details and history preserve context for the next conversation.

  • Contact details
  • Purchased products
  • Order, sales and conversation history
  • Delivery and payment status
05

Marketplace operations

No marketplace integration is live in the UK today.

  • Amazon UK: Coming soon
06

Finance & bookkeeping

Follow payments, balances and expenses from the same records.

  • Payment method and status
  • Customer balances and expenses
  • Accountant export of period records
  • UK invoice issuing, accounting integrations and VAT tools: Coming soon
07

Bulk operations

Process higher volumes with preview, validation and clear result reporting.

  • Bulk products and stock
  • Bulk orders and dispatch
  • Excel/CSV import and export
  • Error reports and retry
08

Reporting

Read the current operation from real business records.

  • Sales, customer, product and stock
  • AI activity
  • Operational dashboard summary
09

Desktop and mobile

Use the same web application from a computer or phone.

  • Mobile/web camera
  • Gallery and file upload
  • Preview and remove media
  • Add to home screen
Camera access requires explicit user permission; no automatic OCR claim is made.

Evaluate HY against your operation.

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