01
An assistant that knows your products
Searches your catalogue and answers with your prices, stock and business policies. Hands over to your team when needed.
FROM CONVERSATION TO ORDER, WITH AI
Talk to customers.
Guide the sale. Create the order.
HY runs the sales conversation with AI. It uses your real products, prices and stock, then creates the order after the customer confirms.
- 7-day free trial
- No card needed
- Onboarding support
- 3 channels
- WhatsApp, Instagram, Messenger
- 24/7
- The AI Sales Agent replies
- One workspace
- Stock, orders and bookkeeping
- UK VAT invoices
- Issued as PDF, ready to send
EVERY STEP OF THE SALE, CONNECTED
Move the conversation forward. And the business.
02
A conversation becomes an order
Confirms the product, quantity and delivery details. Presents the summary and creates an order reference after customer approval.
03
One workspace for your team
Follow each order from approval to preparation, dispatch and delivery. Products, customers and sales stay together.
REAL PRODUCT. CONNECTED WORKFLOW.
The sale starts in a conversation. The work continues in HY.
ORDER
Customer confirmed. Order created.
The order created by AI appears in your team's workspace. Review the products, quantities and customer details, then manage preparation and delivery.
Carrier, tracking number and delivery status stay with the order.DAILY OPERATIONS
The work behind every sale. Together in HY.
Messages and handover
Open conversation history, reply to customers and take over when a conversation needs your team.
Customer history
See contact details, purchased products, orders and past conversations together.
Orders and dispatch
Record approval, preparation, dispatch and delivery, with the carrier and tracking number.
Products, stock and sales
Keep the catalogue up to date. Follow stock movements, sales amounts and payment status.
Excel, images and documents
Import and export products with Excel / CSV, and upload images and documents to your records.
Reports
Review sales, customer, product, stock and AI activity reports.
Channel operations depend on the relevant connection being active and the functions it supports. No marketplace integration is live in the UK today; Amazon UK is coming soon.
CLOUD • WEB + MOBILE
At your desk. And wherever work takes you.
Works on desktop and mobile. Use HY from your computer or add it to your phone's home screen and manage your business wherever you are.
Cloud-based: your data is kept on cloud servers, so your computer and your phone always show the same, up-to-date information.
No app-store download required. Live business data needs an internet connection.DesktopMobile
TRUST AND CONTROL
Your data, your decisions and your money stay yours.
Data kept apart
Each business’s records are kept separate and never mix with another business.
Roles and permissions
Your team sees and does only what you allow.
No order without consent
The AI creates an order only after the customer confirms the summary.
Money goes to you
Online payments go straight to your own payment account; HY never holds money or sees card details.
WHO IT’S FOR
For businesses that sell through messages and manage their own stock.
Instagram and WhatsApp sellers
Answer message enquiries with real product, price and stock data; the order is ready once the customer approves.
- Unified inbox
- AI sales agent
- Handover to your team
Retail and wholesale businesses
Run catalogue, stock, orders and payments from the same records.
- Excel/CSV and bulk operations
- Stock in, out and adjustments
- Sales and stock reports
Teams that work together
Staff share one workspace with roles and permissions, from the office or on the move.
- Roles and permissions
- Web and mobile
- Finance & Bookkeeping
PRICING
Choose where your business starts.
HY Business for daily operations. Commerce AI when you want HY to guide the sales conversation too.
HY Business
£14/ user / month
£11.67 / user / month billed annually · 2 months free
- AI invoice reading from your phone, mobile or desktop
- Products, variants and inventory
- Customers / CRM
- Orders, dispatch and delivery tracking
MOST POPULAR
HY Commerce AI
From £103/ month
From £85.83 / month billed annually · 2 months free
- Everything in HY Business
- 1,000 AI conversations / month
- AI document reading · 1,000 documents / month
- AI Sales Agent
HY Commerce AI Plus
From £163/ month
From £135.83 / month billed annually · 2 months free
- Everything in HY Commerce AI
- 2,500 AI conversations / month
- AI document reading · 2,000 documents / month
- Higher AI usage capacity
FAQ
Questions, answered.
What is HY?
HY is an AI-assisted platform that brings customer conversations, product and stock data, orders and commerce operations into one workspace.
Does the AI really create orders?
Yes. It can create a real order after product, quantity and delivery details are clear and the customer approves the order summary.
Can it give the wrong price or stock?
AI answers are grounded in the product, price and stock records held in HY. The business must keep that data current, and a team member can take over when needed.
Can a team member join the conversation?
Yes. Staff can take over, reply manually and see the conversation history in the same inbox.
Which channels are supported?
WhatsApp, Meta, Facebook and Instagram are in product scope. Account connection and provider activation may be required.
From conversation to order. In one system.
AI talks to your customers. Your team manages the process. HY brings them together.
Request a demo